Return & Refund Policy

Last Updated: July 30, 2026

At UK Necro Dispensary, customer satisfaction is important to us. If you experience an issue with your order, our support team is here to help and provide a fair resolution.

Returns

Due to the nature of the products we offer, all sales are final. We do not accept returns of products that have been opened, used, or altered.

If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of receiving your order.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product:

1. Contact our support team within 48 hours of delivery.

2. Provide your order number along with clear photos of the item and its packaging.

3. Our team will review your request and respond as quickly as possible.

If your claim is approved, we may provide a replacement, store credit, or a refund, depending on the circumstances.

Refunds

Refunds are available only for approved claims involving:

• Incorrect items received.

• Products that arrive damaged or defective.

• Orders that cannot be fulfilled.

Approved refunds will be processed using the original payment method.

Order Cancellations

Orders may be cancelled only if they have not yet been processed.

Once an order has been processed, it can no longer be cancelled.

Non-Refundable Items

Refunds or returns will not be accepted for:

• Opened or used products.

• Orders with incorrect shipping information provided by the customer.

• Orders refused by the customer after dispatch.

• Requests submitted more than 48 hours after delivery.

Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our support team. We will investigate the issue and work to resolve it as quickly as possible.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team through the Contact Us page on our website. We are committed to providing prompt, professional, and reliable assistance.